Anyone familiar with Hyundai engine replacement under warranty?

Lady friend was on vacation in a Sonata about 7 years old with roughly 95,000 miles on it and the engine died. Towed to a dealer who said it will be covered under warranty because problems with that model engine blah blah blah. The dealer is trying to sell her an additional package for about $500.00 that would cover new hoses, filters and supposedly an injector cleaning. Sounds like an up sell but then maybe she'd get a better job flushing the radiator etc. if the dealer can make a few bucks on the additional parts?   I doubt they're excited to do the engine swap under warranty because of the lower rate they get paid. 

She wants my advise on how to proceed but not being directly involved I haven't gotten info on whether it's done as a short block swap, long block swap, or perhaps something where she'd also get new timing belt or other parts included on the engine.  So I thought maybe someone here might know?

The Hyundai dealers around here are notorious for the upsell. I would probably skip it

What is the warranty period on the replacement engine?  Hyundai likely backs up the work and if so, I'd skip the up sell that implies they'll do a better job. 

No clue on the replacement warranty. I've already told her it might be a good idea to buy a new car and sell this one as a car with a brand new factory replaced engine. She's not young,  likes to travel, and doesn't think anything about taking off on a several hundred mile adventure alone at night so a new car might not be a bad idea. There's a lot of long isolated stretches of road getting out of FL and even between populated areas within the state.

Mr. Peabody said:

The Hyundai dealers around here are notorious for the upsell. I would probably skip it

Car is in the Orlando area.

In reply to NOT A TA :

Funny, because my thinking is the opposite.  If 97k on the first engine, I'd feel comfortable that engine #2 is good for another 97k.  At least, no reason it's not good for another 50k+

Was hoping someone here might be familiar with the whole procedure including things like the warranty on the replacement engine (which I hadn't thought about yet). 

You're thinking like a car guy with connections, knowledge, tools, etc.  She's an upper middle age single lady who will just jump in the car (it's just a tool) and drive across the state to the Tampa/St. Pete area to watch an airshow the following morning if the mood strikes her. Transmission and the rest of the driveline, cooling system,  AC system, suspension, and what not  will still have all the current miles.  There's a lot of nothing out in the middle of the state. As it was, there wasn't a Hyundai dealer near where she broke down so she had the car towed almost 200 miles by AAA (their limit) toward home to get it to Orlando which is still 200 miles from here.

I had a friend that went thru 3 engines, apparently somewhere around 2012 they were leaving metal shavings in the engines or something? The first replacement was hard to get done because they wanted all the i's dotted etc but it was easy for the next ones. 

FWIW his second engine only lasted 20k or so but I don't remember why

At 95k miles, it definitely can't hurt to replace old coolant hoses, clean the injectors etc. I'd do it 

The only replaceable filters are oil, air, and cabin.

Non-original hoses are usually garbage, and people usually replace the spring clamps with those E36 M3ty worm clamps that leak, or rust and break.

I'd say just have the engine done under warranty and screw the rest, unless there is a definitive need for it.

Did she know it would be under warranty when it died? $500 seems cheap for a new engine, hoses, filters, injection cleaning, etc. I know the engine is covered, but to me it's like putting old brake pads on new rotors, why would you do that?

if they do the motor and use the old hoses, what's the chances a hose blows not soon after? I'd spend the $500 just to know if there's an issue later, it's on them. 

Steve_Jones said:

Did she know it would be under warranty when it died? $500 seems cheap for a new engine, hoses, filters, injection cleaning, etc. I know the engine is covered, but to me it's like putting old brake pads on new rotors, why would you do that?

if they do the motor and use the old hoses, what's the chances a hose blows not soon after? I'd spend the $500 just to know if there's an issue later, it's on them. 

I'd agree with this. Plus, taking off 95k/7--year old hoses could damage them, and they're probably due for replacement. If they use OEM hoses, that's probably worth a couple hundred bucks. 

I'd probable tell her to do the hoses and skip the injector cleaning and filters. 

I think I would do it.  At 95k it may actually help the resale value. 

In reply to Steve_Jones :

I don't think she knew about the engine warranty situation until it was looked at by a Kia dealership it was towed to near where it died.

In reply to dean1484 :

I guess the question would be if spending the extra $500.00 would raise the resale value that much or more if she gets rid of it right away? I doubt she'd private sale it, just trade it in on a new car.

John Welsh said:

In reply to NOT A TA :

Funny, because my thinking is the opposite.  If 97k on the first engine, I'd feel comfortable that engine #2 is good for another 97k.  At least, no reason it's not good for another 50k+

The engine might be fine but the rest of the car might be due some maintenance to keep going that long.  My daughter's Hyundai Accent with 135k has been having a few ancillary systems go bad lately, keeping me busy.  The most recent was a power steering cooler in front of the radiator that corroded out.  Since the genuine replacement was over $130 from the dealer, I replaced it with a universal cooler that was $25 at the local parts store.

If your friend wants a reliable daily driver, she'd be better off trading up once the repair is complete.

NOT A TA said:

In reply to Steve_Jones :

I don't think she knew about the engine warranty situation until it was looked at by a Kia dealership it was towed to near where it died.

So she was fully expecting to need a new car, but is debating on a $500 charge to replace old hoses? I'd pay the $500, thank them, and move on. 
 

As far as would it raise resale? If you looked at a car with a brand new motor, wouldn't you expect new hoses when you popped the hood? I would. 

In reply to Steve_Jones :

She wasn't expecting to need a new car when it died. It died, she had it towed.

I agree with you and told her basically the same thing about spending the 5 bills and moving on. But also told her I'd check with other car guys who might know more about the engine swap scenario, so I started this thread.

In reply to Antihero (Forum Supporter) :

Thanks for the info. Three engines seems like a lot, was this back when the issues first started? I'd think any new engine they put in at this point in time should be good to go, no?

NOT A TA said:

In reply to Antihero (Forum Supporter) :

Thanks for the info. Three engines seems like a lot, was this back when the issues first started? I'd think any new engine they put in at this point in time should be good to go, no?

It would have been years ago at this point, at least 5. I wanna say it was the Theta engine but I can't remember. 

He was pretty disgusted with the car but they didn't charge him anything for the 2 engines they put in. He was Canadian too if that makes any difference with the warranty)lemon laws/consumer backup/etc

Hyundai is very good about doing warranty work like this. They are trying really hard to become Toyota, and one way they do that is customer retention...at any cost. Good company, mediocre (at times) products.

In reply to ddavidv :

Not around here. They are some of the dirtiest, slimiest dealers I’ve ever seen and will do everything they can to avoid doing warranty work. The dealer experience is deplorable 

One of my employees wife's Hyundai had the car in for normal service at just under 100k and they called her and said new motor on them. She was surprised but the gave her a new loaner and had it swapped in a week. She has since gone another 50k or so with no issues I was told. 

In reply to dean1484 :

Thanks for the reply. Kinda surprised to hear they offered it for a running vehicle.

Something about metal in the oil and the filter and it failed another test or something. Her husband was a bit vague. He is not the car person in the family she is.