mndsm wrote: Who put the bop in the bop sh bop sh bop?
B... Bill Cosby?
mndsm wrote: Who put the bop in the bop sh bop sh bop?
B... Bill Cosby?
What has been the two worst changes that has happened to the automotive repair industry since you started in the field?
EastCoastMojo wrote:solfly wrote:Touché!EastCoastMojo wrote: My intermittant wipers work, but not all the time. How can I fix it?if you're referring to the vehicle in your avatar then i don't believe you that they work at all. Actually, as much as this was a joke question, it was an issue I had back when I still had the '89 Voyager turbo. It would swipe a few times in it's normal lazy rhythm and then just quit. I used to joke that I was going to call up Click and Clack with that question, just to hear them laugh. But then I never did and they retired. On with the questions. How much wood would a woodchuck chuck, if a woodchuck could chuck wood?
IIRC, there's an "Intermittent Wiper" module either under the dash or attached to the steering column on the '80's Mopars that sometimes flakes out. Sometimes smacking it makes it work, sometimes not but you feel better hitting something. 
I never took one apart, but probably bad solder joints on the board in the module similar to the pop-up headlight modules for the '87-92 Daytonas.
solfly wrote:Mitchell wrote: How do shops respond to customers providing their own parts? I find that I can save considerable amounts of money be shopping around. If shops can just pass on whatever the expense happens to be from their suppliers, I don't see much benefit for the shops offering competitive parts pricing. Do shops rely on parts sales for additional profit opportunities?We don't mind customers bringing their own parts, however, through our relationship with our main supplier we are able to provide a great warranty. If a customer brings their own parts we aren't able to provide that. We do make a profit on parts but much less than you may assume.
In my shop the rule is if I supply the part and there is a problem, I eat the time dealing with it. If the customer supplies the part and there's a problem, it's on them. However I'm a speed shop selling and installing performance and sometimes restoration parts. Not exactly the same thing as general repair.
Mr_Clutch42 wrote: What has been the two worst changes that has happened to the automotive repair industry since you started in the field?
manufacturer specific scan tools and diagnostic information, although the more sophisticated scan tools and such have dialed that back some
ridiculously long service intervals, 100,000 miles for basic tune ups and such means that a lot of vehicles don't get looked at aside from yearly inspections, aside from the quick lube places that don't actually look at anything
Rob_Mopar wrote:solfly wrote:In my shop the rule is if I supply the part and there is a problem, I eat the time dealing with it. If the customer supplies the part and there's a problem, it's on them. However I'm a speed shop selling and installing performance and sometimes restoration parts. Not exactly the same thing as general repair.Mitchell wrote: How do shops respond to customers providing their own parts? I find that I can save considerable amounts of money be shopping around. If shops can just pass on whatever the expense happens to be from their suppliers, I don't see much benefit for the shops offering competitive parts pricing. Do shops rely on parts sales for additional profit opportunities?We don't mind customers bringing their own parts, however, through our relationship with our main supplier we are able to provide a great warranty. If a customer brings their own parts we aren't able to provide that. We do make a profit on parts but much less than you may assume.
not much different for us
Trans_Maro wrote: Why is there braille on the keypad of the drive-thru ATM?
Because there is no difference in how a walk up and a drive through ATM are produced or operate. It would cost extra money not to put Braille on the drive up ATMs, so why bother?
I've seen a blind person drawing money out of a drive-up ATM. Some small banks only have one ATM, and it shouldn't be surprising to find out that a blind person can catch a ride up to a drive-up ATM.
Why the hell does toyota want $2500 to "reseal" a leaky transmission a 177K mile Sienna.
Fueled by Caffeine wrote: Why the hell does toyota want $2500 to "reseal" a leaky transmission a 177K mile Sienna.
They use baby seals?
Wally wrote:Fueled by Caffeine wrote: Why the hell does toyota want $2500 to "reseal" a leaky transmission a 177K mile Sienna.They use baby seals?
For $2500 that must be one nice club.
Fueled by Caffeine wrote:Wally wrote:For $2500 that must be one nice club.Fueled by Caffeine wrote: Why the hell does toyota want $2500 to "reseal" a leaky transmission a 177K mile Sienna.They use baby seals?
If its a converter seal, its 6.9 hours, plus expensive trans fluid, plus the seal. If its the parting line in the middle of the trans, its probably quoted as a rebuild, which according to Alldata is 22 hours, plus expensive fluid and seals.
Streetwiseguy wrote:Fueled by Caffeine wrote:If its a converter seal, its 6.9 hours, plus expensive trans fluid, plus the seal. If its the parting line in the middle of the trans, its probably quoted as a rebuild, which according to Alldata is 22 hours, plus expensive fluid and seals.Wally wrote:For $2500 that must be one nice club.Fueled by Caffeine wrote: Why the hell does toyota want $2500 to "reseal" a leaky transmission a 177K mile Sienna.They use baby seals?
What are the symptoms of a busted converter seal? The trans is doing some odd things, but not odd enough to warrant to want to put in a rebuild. I remember they were bidding it at 22 hours of labor.
42 is the answer. What is the Question ?
stan_d wrote: 42 is the answer. What is the Question ?
I forget.
David
Why do manhole covers come off? The same one has popped off the last three mornings.
solfly wrote:captdownshift wrote: Where's the beef?iowa
Actually, Florida has the largest population of cows. You obviously know nothing about auto repair.
What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?
tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?
Dead short the battery and watch it burn. Burn Baby Burn.
NGTD wrote:tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?Dead short the battery and watch it burn. Burn Baby Burn.
This is a real scenario. This is the XJ I am working on for our ex-nanny with the overheating issues. She doesn't have two dimes to rub together to replace it (in fact she still technically owes me for the water pump, but I gave her the serpentine belt, the coolant, the oil change, etc)
tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?
unhook all the add-ons and start fresh
Wally wrote: Why do manhole covers come off? The same one has popped off the last three mornings.
expansion/contraction?
solfly wrote:tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?unhook all the add-ons and start fresh
I did that. Now she has no CB, no radio, no radar detector, and it still acts wonky. I guess it's time to man up and get in there again.
maintenance free and everything in warranty makes the hourly rate go down a 6K service paid an hour instead of .6 I didn't get A 30K my last FIVE years in the business.
We are a full service repair facility. We have 4 stores, building a fifth. Our biggest issues are staffing with qualified people, and NOT just techs. Entry level positions are hard to keep filled. The lube tech/tyre guy position seems to be the hardest to fill with someone with common sense, some basic knowledge, and some GAF. We try to pay of techs "flag time", however we do have some techs with a minimum "guaranteed" base type pay. Flag time seems to work best for us. Hourly or salaried techs seem to become lazy, picky, and slow. (At least that has been our experience although NOT EVERY OCCASION) We do our best to provide training, and the latest technology to our techs for repairs. We offer GM-MDI,Ford-IDS, and Dodge Witech scan tools available at all locations. We are affiliated with Auto-Value and can offer some very nice warranty coverage on repairs. Our shops are clean, and offer comfortable waiting areas. I find that sometimes I have to blame myself for the shop not reaching the goals we set forth to achieve. I need to have a better way of dispatching work, to have smoother flow and get jobs completed more efficiently. We use Mitchell On-Demand/ProDemand for estimating and repair info. Also identi-fix, and some other forum types. I find that service managers like myself need MORE training, to help our shops run smoother, more efficiently.....perhaps starting with training on how to hire/find/locate the "right employees" LOL
In reply to TAParker:
Where are you located?
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