My Asus laptop has windows 10 which auto updated without an install disc and had been running without issue until this morning.
Now when I start it I get a " preparing automatic repair" then a black screen and cursor.
I'm at the hospital which requires a log in on the wifi, so it's not connected until login, so at the long shot chance that it's trying to force an install, that could be why it hangs. But I'm fearing it's worse even though I haven't had any HD issues with the laptop or signs of them forthcoming (no clickings, loud hums, excessive fan noise etc.
Any advice from the hive?
A battery powered device, running Microsoft software?
You are so screwed!
You have a back up right?
What does the googles say?
captdownshift wrote: I'm fearing it's worse even though I haven't had any HD issues with the laptop or signs of them forthcoming
Does Asus have any built-in diagnostics you could run to confirm that?
In reply to bentwrench:
Google is zero help, it days to restart in safe mode as if I can access the power or start up screen.
Using the Asus limited startup system and HHD I cam access all my files, so once I'm finally home I'll transfer everything onto an external HD then start addressing the windows issue. The fact that I can locate said files and open them though suggest that it is an OS concern and not a HD issue, though I'm sure microsoft will have me wipe my HD to protect their incompetent little bastard child.
I'm very sorry for your loss.
Are you getting the "thinking" loop on startup and it never goes further than that? This has been happening at work all the time lately, and usually after an update, especially on laptops. The "solution" for us has been to pull the power cable and then pull the battery. After about 30 seconds, put the battery/power plug back in and power it up. It usually figures itself out after that.
I gave my daughters Asus laptop to a computer friend, and it came back with the factory load Win7. She won't do the 10 update again.
In reply to SilverFleet:
No thinking loop, just the "preparing for automatic repair" on every other startup, with the alternate being nothing occuring, then a cursor on a black screen. No blue loop, no startup menu, shortcuts etc.
It's unplugged and packed away until I get home, hopefully tonight, if not likely tomorrow at some point.
In reply to captdownshift:
My Asus that updated to Windows 10 does the "black screen" the majority of startups. I've stopped turning it off, because turning it on requires turning it on, unplugging it, and letting the battery die (it only charges to 13% though, so thats nice) before starting and loading everything. I've got everything backed up and I'm pretty much just waiting for it to quit completely
