First time dealing with a Paypal dispute, advice please?

I wouldn't even go down that road. Send it back otherwise stfu

In reply to Paul_VR6 (Forum Supporter) :

If I tell him all or nothing like that I assume Paypal will side for me unless he actually pulls it off and sends it back to me?

I believe the correct answer is berkeley that guy. Even if you were to cut him a deal on perceived difficulty, he's being way too shady. He's tryin some E36 M3. If he doesn't send it back, he gets nothing. The end. He probably sold it on for a profit and is trying to make a bit extra. 

docwyte said:

In reply to Steve_Jones :

He's claiming it's not as represented/defective because he had to do work to get it to fit

Sounds like this motherberkeleyer has never modified a car

docwyte said:

In reply to Steve_Jones :

Yes, that's what Paypal told me.  He just responded that he doesn't want to return it for a refund but wants some money back.  I keep asking him how much/what he thinks is fair.

If he finally does come up with a price, and you agree to it, send it to him in nickles. Sure, it'll cost a ton for shipping,  but think of the satisfaction.

In reply to Appleseed :

Rubles. Those are doing great right now. 

Appleseed said:

docwyte said:

In reply to Steve_Jones :

Yes, that's what Paypal told me.  He just responded that he doesn't want to return it for a refund but wants some money back.  I keep asking him how much/what he thinks is fair.

If he finally does come up with a price, and you agree to it, send it to him in nickles. Sure, it'll cost a ton for shipping,  but think of the satisfaction.

Deduct it from a perfect kit's value.

"I sold you the supercharger for $1200.  You want $300 in damages because it was not perfect.  Fair enough. A new supercharger is $4000, so you owe me $2500, as you have purchased $3700 of merchandise from me by your own admission."

Not too much to add, but in my experience as a seller, document every interaction and send copies of everything to PayPal with date noted. I've even submitted copies of interactions via PayPal before; can't hurt!

Stay firm on the all-or-nothing no supercharger sent back to me, no refund. You set your terms and if those are t acceptable to him, he shouldn't have purchased.

In my experience, if you are organized, calm, sane, consistent, and thoroughly document as much as possible, PayPal doesn't automatically always side with the buyer.

Good luck, we're all pulling for you!