I have a donated iPad that I want to use at work. The donor gave me their password so I was able to do a factory reset, and because I knew a bunch of volunteers would be using it, I specifically put no password, pin, or anything, so it would just open when you pushed the button.
Fast forward 3 months to this week... I open the iPad and it asks me for a 6-digit pin. I never put in a pin, nor did I ask it. So I googled. I tried all the default pins like 123456 and 111111 and 000000. No dice. It just locks me out for 15 minutes.
Google also came up with all kinds of "buy my software to hack any iPad" from shady bit torrent mirror sites.
Is there a 1-800-apple sux number I can call? Is there some default pin I'm missing?
Duke
MegaDork
11/11/22 1:58 p.m.
You can call the Genius Bar at your local mall's Apple Store. I've had decent luck with getting them to help even on older equipment.
I assume what happened is that it was set to auto-update OTA and now it's got a shiny new system asking for an update.
Apple's device login security is one thing they're very good at, in part because they also treat it as an anti-theft system. It will need to be wiped at best or may have been downgraded from toy to brick at worst, depending on model and what it had been backed up to before the incident. Relevant articles:
https://support.apple.com/en-us/HT211078
https://support.apple.com/en-us/HT201252
Did you register an email with them? Perhaps it gave you an icloud email. You are most likely going to need that in order to get inside.
Not worried about what's on it. I wiped it, went through the setup, then it's been sitting on my desk for 3 months, so it's not like I have anything important on it.
It says Model A1550. Nothing fancy, but all I need it for is a SFX/cue program I like.
Slippery said:
Did you register an email with them? Perhaps it gave you an icloud email. You are most likely going to need that in order to get inside.
No email. Clean wipe, bypassed all security features, that's it.
In reply to GameboyRMH :
Currently in the process of restoring through iTunes.
Funny... the only reason I downloaded iTunes was because it was the easiest way to get Bonjour which I need for my Brightsign boxes in the lobby.
Ok. Success. Thank you
How could something as blatant as this happen? The internet is full of the same problem. I would think a company like Apple would kinda, I don't know... not monumentally berkeley up and cause millions of people to lose all their data?
How did you fix it ?
I have a couple old IPads that were from Alaska police and when they upgraded these were recycled , but not wiped clean as far as password.
would be nice to use them for maps.
thanks
I used the top link that Gameboy posted. Turn it off, hold a button, and plug it into a computer with iTunes. Not sure if it works with fully functioning iPads though. When I plugged mine in, it said "the berkeleying apple-trash product you are using sucks and needs to be restored" or something like that.
I'm kidding.... it's not trash. But I stand by the berkeleying part.
