In reply to Oapfu :
I have about a 60% success rate with voice recognition. I need to press buttons
In reply to Oapfu :
I have about a 60% success rate with voice recognition. I need to press buttons
Pete. (l33t FS) said:In reply to Antihero :
I have never in 29 years seen a failing wheel bearing get noticeably hotter than the other.
I have but not to this extent. Warm would be better way to put it, not steaming hot.
I was assuming bearing just because it wasn't pulling, which is what usually happens to me when I've had a dragging brake but apparently I was wrong.
Oapfu said:(total first world problem) WTF is with phone menus still using 'button presses' rather than spoken responses? It's a pain with a cell phone. Or assuming that the phone itself is always listening in, why can't the phone auto-convert a spoken number to touchtone, or at least get rid of the 1-second delay before showing the number pad...
Counter-rant: WTF is with devices and/or phone trees demanding that I speak to them? I speak willingly to people, to domesticated animals, and occasionally to inanimate objects that warrant praise or encouragement or a good berating. I'm admittedly not a well-educated man, but I am at least functionally literate, and can read and hammer a button or an icon in a hell of a lot less time than it takes to listen to some spoken prompt and reply with a spoken response. The more time I lose to the process, the less intelligible I become, prolonging the misery that much further. And yet the device, or phone tree, or whattheberekeleyever, doesn't care. It is free to either repeat its incessantly chipper requests that I repeat myself or to shut me down entirely, and I'm powerless against it.
Maybe I'm using the phone differently than you. Mostly I just use it to complain to 'er indoors about trivial inconveniences via text message and to follow the goings-on around here. If I have to scan a QR code or speak to a robot, I walk away, metaphorically speaking.
Feeling cute, might go back to landline later.
I've never been in line for a website before... I'm not sure what to think about that.
In reply to wae :
Is that sort of like the Ticketmaster virtual line before you can try to buy tickets?
I owe on my taxes. Apparently things changed and withholding didn't automatically with our payroll company. berkeleyers.
In reply to Spearfishin :
I think so? I was trying to help my daughter schedule her written test to get her permit - Kentucky just made into law the bill lowering the permit age to 15, so she can get started a couple months earlier than we had planned.
In reply to wae :
I have, but it's been for product releases (the first few iPhones I ordered as soon as they were available back when I was still doing the App podcast come to mind as does pre-ordering the LEGO BTTF DeLorean).
In reply to DarkMonohue :
I have gotten to the point where I press zero repeatedly until I get a human or the system hangs up on me.
Most systems will kick you to a human.
In reply to Toyman! :
Swearing at the system seems to work too. There have been a few places I've called where the second or third round of progressively louder "I WANT TO TALK TO A berkeleyING HUMAN!!". put it right through, no menus, prompts, or anything
Sunday I was ready to buy this wagon.
The listing as of Sunday:
My messages to her on Sunday and her replies.
Then sometime today she updated the listing to this.
So it would seem it's still available. Possibly awaiting a title. I still have the cash for it. But kinda turned off on trying to contact her again.
Like umm please can I come give you money in exchange for for the automobile?
Usually when I sell things and a possible deal falls through with one buyer I do reach out to others that have messaged me.
I don't get it.
In reply to Oapfu :
DTMF (touch tone) is the basic phone menu, and it's been around for a really long time. IVRs are usually used until they literally can't be made to work any longer. Lifespans of 20+ years aren't uncommon.
Moving onward, it costs real money to use speech recognition. Getting a speech IVR to work well takes constant speech tuning, tinkering, etc. So, it's an ongoing expense. Get DTMF right, and it keeps working no matter what kind of accent you have.
The take rate on DTMF versus speech still leans heavier towards DTMF, and if you fail in voice, you wind up in DTMF anyhow, so the final take rates usually wind up looking like 70/30.
Lastly, technology took a leap, and many companies don't see the point of spending money on a fancy speech recognition IVR when the vaaaaast majority of people prefer to self-service online. I'd hazard a guess that just like where I work, most companies are investing more on phone apps, chat and web portals than on telephony.
Everybody I know that prefers speech to DTMF tend to be constantly wear headsets and are multitasking on their phone and don't want to interrupt their game/web browsing/distracted driving/whatever to have the keypad up and have to look at the screen.
In reply to Toyman! :
There used to be a website called Get Human that advised how to bypass phone menus. Hmmm... Wow, it looks like they expanded quite a bit since the 90s. https://gethuman.com/
Another hint is to call the sales number for a company and then ask to transfer to regular customer service. Transfer calls often have higher priority, and can jump ahead in line.
In reply to Brett_Murphy (Agent of Chaos) :
I think it's odd but my wife will ask to talk to someone in the United States and most times they transfer her. Now these are the big guys - Comcast.
I love it when the voice-activated systems pick up on background noise and shuffle me off to places unknown... I'd rather just do straight DTMF.
dan0 said:Sunday I was ready to buy this wagon.
The listing as of Sunday:
My messages to her on Sunday and her replies.
Then sometime today she updated the listing to this.
So it would seem it's still available. Possibly awaiting a title. I still have the cash for it. But kinda turned off on trying to contact her again.
Like umm please can I come give you money in exchange for for the automobile?
Usually when I sell things and a possible deal falls through with one buyer I do reach out to others that have messaged me.
I don't get it.
So one time I was looking at a Rampage, it was a good price and I messaged them.
They were oddly standoffish and very uncomfortable when I mentioned that I work on my own stuff. After talking to me they re upped the ad with " this is not a -car guy- car!!!!!'
The assumption I had was there was waaaaaayyyyyyyy more wrong with it than they said and they didn't want someone looking at it that knew wtf they were looking at.
I cannot really explain why, but I really hate the current fad of advertising whole body deodorant. With songs.
Hate them.
Streetwiseguy said:I cannot really explain why, but I really hate the current fad of advertising whole body deodorant. With songs.
Hate them.
At least we don't have to get up close and personal with that LUMI woman and her fake "made from home vlog" commercials any more.
We gave up on commercial TV and radio many years ago, mostly when I realized I was paying DirecTV a pretty handsome sum for the privilege of being yelled at every time I turned the TV on. If I want to be shouted at, I can arrange that for free, and at least it'll be a live show.
I may live under a rock, but at least it's quiet here.
Duke said:Streetwiseguy said:I cannot really explain why, but I really hate the current fad of advertising whole body deodorant. With songs.
Hate them.
At least we don't have to get up close and personal with that LUMI woman and her fake "made from home vlog" commercials any more.
The tiktok-ification of commercials in general can stop anytime.
In reply to DarkMonohue :
We don't have cable TV, just a Roku and a couple subscriptions. But sometimes what we want to watch is only on Tubi or Freevee or something, and then you get commercials.
To everyone who is suddenly concerned that 23andMe has some pretty personal data about you: I. berkeleying. Told. You. So.
I keep being put in rooms where we need an adult to make decisions. Turns out that I am the adult in the room and everybody keeps looking at me. No I need an adultier adult.
I am just a teenager shoved into the body of a 44 year old who everyone else has decided has good decision making skills and who will not take any bullE36 M3 and tells people why their buzzword laden plans will not work. Just because you heard large language model on youtube does not mean that we need one and no they cannot replace actual functioning humans in a accounting and ordering role yet. no we cannot develop it ourselves completely internally. We can licence the hell out of it though.
Adult entertainment was larger in global sales then AI a year not so long ago.
wae said:To everyone who is suddenly concerned that 23andMe has some pretty personal data about you: I. berkeleying. Told. You. So.
Please they don't even need your data in other industries to make educated guesses. They just need the data of a relative close enough and they can make educated guesses. You have a lot of stupid relatives and its not hard to map it all out.
wearymicrobe said:You have a lot of stupid relatives and its not hard to map it all out.
Here I am trying to stay anonymous on the internet, and somehow this ol' boy knows everything about me.
Great.
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