Good people are a Godsend and worth every penny.
The old admin was decent. She had been with us for 8 years. I had to explain things to her in detail, and if she didn't understand it, I would have to do it. When we were less busy, she was all I needed, but she had no interest in expanding her role. We are running wide open at this point, so I was starting to think about options.
Lucky for me, she decided to move on, so I had to find someone else. I ended up hiring a fellow car person I knew from the SCCA and Lemons. She started 3 weeks ago. I pretty much gave her free rein as to how she wanted to keep up with things pertaining to her job and opened the floor to any ideas to make the company as a whole run better. One of the main reasons I hired her is for her organizational skills.
Holy smokes, she's a ball of fire.
The last admin was like a computer. She would run her program, and that was it. The new one is a self-starter. She nails down one skill, and then she's asking what's next?
The warehouse has been rearranged. Materials are neatly sorted by job and labeled. A system I tried to get the last admin to keep up with is now operating smoothly.
A job numbering system was devised and instituted to make tracking easier.
A new PO log was created and implemented.
All of this was done while keeping up with all of her other duties, like invoicing, estimating service work, and answering the phones.
Her answer to everything is simply "I'll take care of it." And she does.
She has jumped in with both feet. All in, 100%.
She is going to be pushing me to be better.
This is going to be so good.