What's that law - dealership experience.

In regards to Hyundai oil changes, I will recommend shopping and getting a 10-pack of OEM filters. No one else seems to make a decent filter that doesn't make the topend chatter.

The rest has been covered pretty well.

In reply to Ranger50:

I have a .40 S&W pistol that recommends the use of Remington ammunition. I have used Winchester in the past and had jamming problems. Do I require that I get Remington ammo for free? No. My wife sells Scentsy products. Sure you can put the wax in it from Bath and Body Works, but you can stain the finish on some of the warmers using other waxes. Do people require they gets free scents for their warmers from my wife? No.

You can use other filters if you want, but if you have problems due to the fact they aren't designed the way the factory did (ie. smaller oil return holes, smaller/shorter filter media, etc) then don't complain when you have problems. The fuel and oil filters on the 6.0 and 6.4 diesels are notorious for being replaced at Jiffy Lube with their in house filters. When we get a customer back from them, we have to charge them for a $30 oil filter cap. The aftermarket filters they're using are one piece designs that have a shorter filter media, and thus have a different cap, and they always throw away the factory cap. Man, some people get pissed off about that.

Like I said, if you want to keep a factory warranty, best to use factory parts so there will be no problem if and when the warranty has to come into effect.

Don't get me started on ford.....I'm just glad the G3 sho guys won the class action.

Conquest, I interpret what you are saying as being completely against the M-M act.....which again, would not suprise me. If they are required to preserve the warranty, they should be provided at no cost. Case in point, see BMW.....complimentary free service.

In reply to Conquest351:

But neither of those examples leave you completely "stranded" either. You can either change something and it's fixed or some preventative measures can be used to prevent something from happening.

But like I previously said, I can see your point if you have a Fram or the "Jiffy Lube/QS/PZ/Valvoline chain" derivative on it, but to openly exclude every other filter is asinine and unlawful. If your point had merit, there wouldn't be any use for aftermarket body panels in insurance repairs. After all, it has been stated many times, in court, that the AM parts offer LKQ standards of repair, even though it has been proven out in reality that isn't the case.

Trust me guys, I understand exactly what you're saying. The fact of the matter is, if your Ford/Lincoln/Mercury comes in with lifter tick and there is debris in the oil that matches the description of a filter coming apart and it has any filter other than a Motorcraft, then getting it warrantied becomes an ENORMOUS pain in the a$$.

I just went through this with a 2010 P71 from DPS. It had 47,000 miles on it. Out of bumper to bumper warranty due to mileage. Had an Amsoil filter on it. Amsoil, Ford, and DPS got involved and kinda took us out of the loop after they told us that due to the aftermarket filter, the engine work wouldn't be warranted.

yamaha wrote: Don't get me started on ford.....I'm just glad the G3 sho guys won the class action. Conquest, I interpret what you are saying as being completely against the M-M act.....which again, would not suprise me. If they are required to preserve the warranty, they should be provided at no cost. Case in point, see BMW.....complimentary free service.

It ain't free there shnookums.

I didn't see anywhere in the reading on the M-M Act where someone needs to provide maintenance parts for free. Here's what I read...

The Magnuson-Moss Warranty–Federal Trade Commission Improvement Act was the first federal statute to address the law of Warranty. The act (15 U.S.C.A. § 2301 et seq.) mandates that a written warranty on any consumer product that costs more than $5 must completely and conspicuously disclose, in easily understood words, the terms and conditions of the warranty. A warranty may guarantee several things, such as that the item will perform in a certain way or that the manufacturer will repair or replace the item if it is defective.

The act was sponsored by Senators Warren G. Magnuson and Frank E. Moss. Congress passed the act in 1975. Its purpose was to improve the information available to consumers, prevent deception, and improve competition in the marketing of consumer products, which are defined as property distributed in commerce and actually used for personal, family, or household purposes. The act provides a federal Cause of Action for consumers who experience problems with warranted durable goods. If a plaintiff prevails against a seller in a lawsuit brought under the act, the plaintiff is entitled to recover all litigation expenses, including attorney's fees based on actual time expended, as determined by the court.

The Act does not require that manufacturers or sellers of consumer products provide written warranties. Instead, the act requires that manufacturers and sellers who do warrant their products to clearly disclose the terms of the warranty so that the consumer understands his or her rights under the warranty.

In addition, according to the act, a written warranty on a consumer product that costs more than $10 must be clearly labeled as "full" or "limited." A full warranty means that whoever promises to fix the item must do so in cases of defect or where the item does not conform to the warranty. This action must be done within a reasonable time and without charge. A limited warranty can contain reasonable restrictions regarding the responsibilities of the manufacturer or seller for the repair or replacement of the item.

So, the warranty requires the use of factory oil filters and if any other filters, if found to be the cause of failure, will void said warranty.

It's no different than putting a blower on a vehicle and pushing 40 lbs of boost and breaking a rod and then expecting the factory to warranty the engine. Hey, Ford gave the first few Mustangs to Steeda, Vortec, Saleen, Roush, etc. for aftermarket part prototyping so in that essence, Ford is supporting the supercharger, and thus should be warrantied because in a round about way, Ford helped the development. Hey, it was a direct bolt on, so it's a direct fit part right?

I know that's a rediculous and extreme example, but I'm sure someone will try it.

[lawyerese] Using other than a factory part will not void a warranty UNLESS the failure can be shown to be a result of the failure of the non OE part. If a particular item is REQUIRED in order to protect that warranty, the manufacturer must provide that item free.[/lawyerese] Text of M-M: http://uscode.house.gov/download/pls/15C50.txt

Section 2302-3(c):

(c) Prohibition on conditions for written or implied warranty; waiver by Commission No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if -

I been doin' dis fo' a while, guys.

Curmudgeon wrote: [lawyerese] Using other than a factory part will not void a warranty UNLESS the failure can be shown to be a result of the failure of the non OE part.

That right there is what I'm talking about. Ford advised us that if any contamination of debris caused by any use of aftermarket filters was found in the oil, then the warranty is void. I'm certain this is what every other manufacturer is saying, but STRONGLY suggesting the use of the factory filters just to make sure it's not a huge pain in the ass for you.

As I said, it's completely up to you. Just trying to save you the drama and headache.

When I change my own oil, I always find the Motorcraft filters and oil to be among the cheapest. Maybe I just have an oddball engine that doesn't have a lot of options; usually I just have Fram and Motorcraft available.

Conquest351 wrote:

Curmudgeon wrote: [lawyerese] Using other than a factory part will not void a warranty UNLESS the failure can be shown to be a result of the failure of the non OE part.

That right there is what I'm talking about. Ford advised us that if any contamination of debris caused by any use of aftermarket filters was found in the oil, then the warranty is void. I'm certain this is what every other manufacturer is saying, but STRONGLY suggesting the use of the factory filters just to make sure it's not a huge pain in the ass for you. As I said, it's completely up to you. Just trying to save you the drama and headache.

I'm with ya. Having seen the problems which can arise from use of aftermarket parts (no I am NOT saying all A/M parts are inferior folks, so get off those 'quote' buttons) I advise my customers to go OE as well.

I was merely clarifying that yes M-M does specifically state that something REQUIRED by BRAND NAME (i.e. a Motorcraft filter) to keep a warranty in effect must be supplied at no cost during the warranty period.

I think I need to head to the dealer and get a case of filters then. I just changed the oil in the Elantra last week and used a Bosch filter. That and the Quaker State synthetic oil really quited down the engine. Now I'm worried.