BLRB
New Reader
1/4/24 8:45 a.m.
ClearWaterMS said:
A few years ago I discovered brokers. They tend to focus on leasing but some will do finance deals. With my last car the dealership gave me everything via email and when the vehicle arrived on the lot they called me we did all the paperwork remotely eSigned everything on my laptop while I was watching Netflix, a few days later I went to the dealership they handed me the keys told me the copy of the paperwork was in the glove box and I was on my way. If it wasn't for the fact that I asked for a demo of the infotainment I would have been out of the store in less time than it took to brew a coffee in the waiting area.
Any recommendations on brokers?
ShawnG
MegaDork
1/4/24 9:17 a.m.
My dealership purchase experience was great (Watrous Mainline GM) but their service department is still stuck in the 1970's.
Lying to the customer, unnecessary upselling (you need to replace both tires because differential... mumble, mumble gears not meshing mumble mumble b.s.) and the service manager backing up his lying service tech when I busted him for not doing half the work I paid them to do.
What a stupid way to lose a customer forever.
BLRB said:
ClearWaterMS said:
A few years ago I discovered brokers. They tend to focus on leasing but some will do finance deals. With my last car the dealership gave me everything via email and when the vehicle arrived on the lot they called me we did all the paperwork remotely eSigned everything on my laptop while I was watching Netflix, a few days later I went to the dealership they handed me the keys told me the copy of the paperwork was in the glove box and I was on my way. If it wasn't for the fact that I asked for a demo of the infotainment I would have been out of the store in less time than it took to brew a coffee in the waiting area.
Any recommendations on brokers?
i worked with Stephen Bacon: https://www.baconscarconcierge.com/ when I bought my 3 series. He mostly does leasing. Leasehackr.com is a great website where lots of brokers hang out and if you're looking for a specific brand in a specific region you should be able to find one on that site.
