I'm a service manager, ask me stuff

did you click on his avatar ?

TAParker wrote: We are a full service repair facility. We have 4 stores, building a fifth. Our biggest issues are staffing with qualified people, and NOT just techs. Entry level positions are hard to keep filled. The lube tech/tyre guy position seems to be the hardest to fill with someone with common sense, some basic knowledge, and some GAF. We try to pay of techs "flag time", however we do have some techs with a minimum "guaranteed" base type pay. Flag time seems to work best for us. Hourly or salaried techs seem to become lazy, picky, and slow. (At least that has been our experience although NOT EVERY OCCASION) We do our best to provide training, and the latest technology to our techs for repairs. We offer GM-MDI,Ford-IDS, and Dodge Witech scan tools available at all locations. We are affiliated with Auto-Value and can offer some very nice warranty coverage on repairs. Our shops are clean, and offer comfortable waiting areas. I find that sometimes I have to blame myself for the shop not reaching the goals we set forth to achieve. I need to have a better way of dispatching work, to have smoother flow and get jobs completed more efficiently. We use Mitchell On-Demand/ProDemand for estimating and repair info. Also identi-fix, and some other forum types. I find that service managers like myself need MORE training, to help our shops run smoother, more efficiently.....perhaps starting with training on how to hire/find/locate the "right employees" LOL

try to figure out what each of your techs strengths and weaknesses are, dispatch the work that way

maybe focus less on hiring "tire/lube" techs and break that stuff up evenly between your regular techs. i bet you'll find that the speed and accuracy they bring to the "simple" jobs cancels out the extra that you have to pay them

for example a tech that gets $20 an hour and can do a LOF in 20 minutes and have it be 100% every time vs a tech making $10 an hour that takes 35-40 minutes to change the oil and gets it right 95% of the time...

it evens out

tuna55 wrote:

solfly wrote:

tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?

unhook all the add-ons and start fresh

I did that. Now she has no CB, no radio, no radar detector, and it still acts wonky. I guess it's time to man up and get in there again.

what year is the cherokee and what are some of the issues?

solfly wrote:

tuna55 wrote:

solfly wrote:

tuna55 wrote: What would you do if a customer came in with a random and intermittent electrical issue, and she previously had a shop install a CB radio, another shop hardwire a radar detector, and another shop install an aftermarket radio?

unhook all the add-ons and start fresh

I did that. Now she has no CB, no radio, no radar detector, and it still acts wonky. I guess it's time to man up and get in there again.

what year is the cherokee and what are some of the issues?

1996.

Radio cuts out. Fan for A/C and heat cuts out. The accessories that I disconnected were cutting out.

In reply to tuna55:

A simple short?

N Sperlo wrote: In reply to tuna55: A simple short?

When you look under the dash and see electrical tape splices, you get scared.
When you look beyond that and see masking tape splices, you begin to sweat.
When you look beyond that and see duct tape splices, life sucks.

Nothing is simple.

In reply to tuna55:

I once set a fire in my dash like that. Oh man. The good ole days. The scars went away.

Wally wrote: Why do manhole covers come off? The same one has popped off the last three mornings.

It's just the C.H.U.D.s

tuna55 wrote: 1996. Radio cuts out. Fan for A/C and heat cuts out. The accessories that I disconnected were cutting out.

there's a big connector behind the glove box that has a lot to do with the hvac operation, i'd take a peek at that. sounds more like the creative wiring is the cause though

In reply to solfly:

what minivan automatic transmission do you "never" see problems with?

AngryCorvair wrote: In reply to solfly: what minivan automatic transmission do you "never" see problems with?

toyota and honda, though we did have a sienna we hade to put one in following a radiator failure that spilled coolant into the transmission

Rob_Mopar wrote: Why do manhole covers come off? The same one has popped off the last three mornings.

Is it better to start collecting Social Security as soon as possible, or wait until full retirement age.

Anticipating a great reply...

solfly wrote:

AngryCorvair wrote: In reply to solfly: what minivan automatic transmission do you "never" see problems with?

toyota and honda, though we did have a sienna we hade to put one in following a radiator failure that spilled coolant into the transmission

I personally have seen five Honda minivan transmission failures. I am not sure I believe you.

1a) Are dodge truck transmissions as awful as everyone makes them out to be?
1b) If you towed a lot of stuff fairly often and had a daily driver, would you buy a deisel or gas full sized truck to do so?

Dads desiel 3/4 ton mega cab heavy duty ram tows and stops damn near everything and gets 18mpg doing it. berkeleyer even pulled a bulldozer. A berkeleying bulldozer. I want to see a stock gas motor truck with similar milage and maintenance do that.

kb58 wrote: Is it better to start collecting Social Security as soon as possible, or wait until full retirement age. Anticipating a great reply...

as usual the answer is "it depends" … I would contact the SS administration … I actually got great help in making that decision

Which sports car(s) and sports sedan(s) have the most problems?

If you post a Tweet and ended said Tweet with the Word Hashtag next to the Hashtag Symbol, Would Twitter collapse on itself like a Black hole in space?

one could only hope

Ok real question

car is a Porsche 87 924s

parked on July 3rd. went to to start on July 5 th and it cranks but does not start. No fuel and no spark.

ignishen is a edis system powered of pin 35 from the dme plug. And there is power to the ignishen control unit.

I have replaced the DME relay with known good one with no change.

I don't know if I am getting tach bounce I noid to look at that but the speed and reference sensors are new last fall but they could be an issue.

all fuzes tested good with multy meter.

I have not looked at the fuel side of things at all but suspect that they are connected electronicly and solving one will solve the other.

I am suspecting that a speed or a reference sensor has failed and this is preventing the dme from seeing rpm and is killing the fuel but this does not explain the spark as the edis is cam triggered with a 72 -1 -1 wheel. It gets power from the same power source as the DME so power is on when the ignition is in start mode.

tge short of it is if it is the speed and reference sensors I should still have spark si something else is causing this.

tuna55 wrote:

solfly wrote: toyota and honda, though we did have a sienna we hade to put one in following a radiator failure that spilled coolant into the transmission

I personally have seen five Honda minivan transmission failures. I am not sure I believe you.

The trans shop we work with says you can expect a Honda minivan to eat its torque converter at a little after 60k. AFter holding one in my hands, I can see why. The converter is about 1/2-1/3 the thickness of a normal torque converter, so there is hardly any room in it for the stator/turbine/impeller as well as the clutch packs for lockup. Something has to give.

Toyota does seem to have the transmission thing figured out.

Knurled wrote:

tuna55 wrote:

solfly wrote: toyota and honda, though we did have a sienna we hade to put one in following a radiator failure that spilled coolant into the transmission

I personally have seen five Honda minivan transmission failures. I am not sure I believe you.

The trans shop we work with says you can expect a Honda minivan to eat its torque converter at a little after 60k. AFter holding one in my hands, I can see why. The converter is about 1/2-1/3 the thickness of a normal torque converter, so there is hardly any room in it for the stator/turbine/impeller as well as the clutch packs for lockup. Something has to give. Toyota does seem to have the transmission thing figured out.

I got 177k miles on a 2004. Toyota sienna trans. Sometimes it shifts a little goofy and the dealership says the trans is leaking. I'm going to drive it until it falls apart. I expect 200k on the original trans.

I got 275 out of my 99 camry trans. And the car is still being daily driven. My a teenager. I see it every now and then.

Were my nude pictures among those stolen from the iCloud? (Don't judge, they were tasteful)