noddaz
noddaz Dork
5/12/14 9:00 a.m.

Line one:

CUST STATES CHECK STARTING SYSTEM/CHARGING SYSTEM | | CAR DIES WHEN TURNED OFF

I don't see a problem here...

The_Jed
The_Jed SuperDork
5/12/14 9:13 a.m.

Maybe they mean it dies when the negative cable is disconnected from the battery?... the charging system is "turned off" by breaking the circuit?... well not really turned off but... I'm glad I don't have to deal with that sort of thing!

Here, look at "there I fixed it" memes:

The_Jed
The_Jed SuperDork
5/12/14 9:14 a.m.

The_Jed
The_Jed SuperDork
5/12/14 9:16 a.m.

Giant Purple Snorklewacker
Giant Purple Snorklewacker MegaDork
5/12/14 9:37 a.m.
The_Jed wrote:

I just so happen to have all the parts required to assemble that bit of hilarity.

iceracer
iceracer PowerDork
5/12/14 9:58 a.m.

weight distribution is wrong.

NGTD
NGTD SuperDork
5/12/14 10:48 a.m.
Giant Purple Snorklewacker wrote:
The_Jed wrote:
I just so happen to have all the parts required to assemble that bit of hilarity.

My son has that EXACT scooter

DrBoost
DrBoost PowerDork
5/12/14 11:30 a.m.

I used to HATE when I'd get a repair order that says "Check brakes", or engine, transmission, etc.
After telling a particular service writer that I need something to go on I returned a repair order in like this:

Customer Complaint: "check brakes"

my response "there is one behind each wheel. Total of 4 brake assemblies"

He eventually got the point.

Hungary Bill
Hungary Bill Dork
5/12/14 1:18 p.m.

Different job classification, but same idea.

We used to get avionics components in the backshop for repair and 99% of the tags said "Box bad"...

Thanks... want to narrow that down a bit?

When I got back to the flightline I made sure any component I changed had a detailed description: "Radio good transmit, no receive. Reference job # 12345 for troubleshooting. Found Receiver/Transmitter bad when swapped with a known good component"

Etc.

Good times.

Curmudgeon
Curmudgeon MegaDork
5/12/14 1:23 p.m.

The clown at the desk ahead of me does that.

dumbass

Fobroader
Fobroader Reader
5/12/14 1:34 p.m.
Hungary Bill wrote: Different job classification, but same idea. We used to get avionics components in the backshop for repair and 99% of the tags said "Box bad"... Thanks... want to narrow that down a bit? When I got back to the flightline I made sure any component I changed had a detailed description: "Radio good transmit, no receive. Reference job # 12345 for troubleshooting. Found Receiver/Transmitter bad when swapped with a known good component" Etc. Good times.

Im in the aircraft industry as well, we get a lot of U/S tags with snags such as, "FUBAR", "Doesnt work", "F$%^ED" and so on. As a professional AME, you need to give me more info than "unit broken"

mad_machine
mad_machine MegaDork
5/12/14 1:54 p.m.

When I worked in a rental house... I hated getting stuff back marked NFG.

thanks.. now what's wrong with it?

Cone_Junkie
Cone_Junkie SuperDork
5/12/14 2:56 p.m.

I got one the other day-

"Customer states A/C and heat not working, perform A/C service."

First off, how is an A/C service going to fix the heater? Of course when I hop in the car the blower is inop. You think that's what they're actually complaining about? Maybe if the writer actually looked at the RO and saw that a previous recommendation from 6 months ago had a "Diagnose blower inop" already printed on it.

Vigo
Vigo PowerDork
5/12/14 3:05 p.m.

I write up all the tickets for a 7dy/wk shop and i see some stupid stuff every once in a while.

Today i got a ticket that said "No communication with OBD. Estimate OBD." Like, replace the OBD because it is obviously bad. I suggested they check the fuse that powers the port, havent heard back..

Basil Exposition
Basil Exposition Dork
5/12/14 4:48 p.m.

These are oldie goldies:

http://www.f-16.net/aviation_jokes_article187.html

My personal favorite:

Problem: "Something loose in cockpit." Solution: "Something tightened in cockpit."

fidelity101
fidelity101 Dork
5/12/14 4:54 p.m.
Giant Purple Snorklewacker wrote:
The_Jed wrote:
I just so happen to have all the parts required to assemble that bit of hilarity.

We did that this winter but added skiis on the front/back. Good times

Marty
Marty New Reader
5/12/14 5:12 p.m.

From the other side of the fence. Not often do I take a vehicle in but when I do I try and write up a detailed description of the problem, and I mean detailed. I have been known to attach pictures. I swear that half the time they toss my papers in the trash as soon as I clear the door.

turboswede
turboswede UltimaDork
5/12/14 5:23 p.m.
Marty wrote: From the other side of the fence. Not often do I take a vehicle in but when I do I try and write up a detailed description of the problem, and I mean detailed. I have been known to attach pictures. I swear that half the time they toss my papers in the trash as soon as I clear the door.

Yep. Had to take the wife's car in to Toyota for some service. The dealer had a handy-dandy online web form for scheduling the service and allowing you to put a note in there to describe the issue, etc. Which I did. Day before the appointment, I get sick and the wife had to take it in herself. I told her the gist of the issue, but reassured her that the not in the appointment should tell them everything they need to check on.

Of course none of that info was apparently available to the monkey behind the counter since he asked my wife all of these questions, which she couldn't answer, causing no small amount of stress for her. They had to get me on the phone to clarify everything while I was trying not to puke and when I asked about that form where I put all of this info in, he just said, "I don't know about that." So I suggested they figure that out since it is really annoying as a customer to have information ignored and it makes you look like complete idiots.

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