1 2

I am going back and forth between a Toyota Tacoma and a Jeep Gladiator. I went to the Jeep website and there is $4000 off of 2021 Gladiator Overland models, so I went web surfing to find one within a few hours drive. I found one that was discounted and advertised on their website with their dealership price. Here it is. I called and spoke with a salesperson explaining that I would be a cash buyer and if she could write up a deal/sales sheet and give me a "bottom line" number, I could get a bank check and be there within a day or two to pick it up. 
 

Here is what I received. I don't get it, so if anyone works for a dealership, understands this BS and can explain it to me, I would greatly appreciate it.

 

Hey Dan, 


MSRP is $52,860
Rebates $5,595
Sales Price is $47,265
Freight $1,595
Processing Fee $899
State and Local Taxes 43,277.32
Total License and Fees $99.50

Total amount $53,135.82

Of the Rebates, 2,500 is in Mid-Atlantic 2021 Retail Bonus Cash and $1,500 is in 2021 National retail consumer cash. Both expire on 2/28/2022 and can only be honored if financed through Chrysler Cap. The remaining $1,595 is the freight that has been taken out of the MSRP to get us to the sales price and added back in on the back end of the deal.

spitfirebill
spitfirebill MegaDork
2/9/22 7:43 p.m.

Pulling the freight out of the msrp is dirty pool in my book, but ay least you caught it.  The processing fee is ridiculous.  Other than that its not as bad a reaming as I've seen elsewhere.  

Steve_Jones
Steve_Jones Dork
2/9/22 7:43 p.m.

The online price shows $8k in rebates. they are "stacking" rebates, which means showing all $8k of them even though they can't all be taken together. You're better off taking the finance ones and refinancing after a month. They're including a first responder $500 and a military $500 rebate as well. 

The problem with the $899 fee is they need to charge everyone or get sued for discrimination. MD is capped at $499, VA is the $899, I've seen $2k in Florida. 

Brett_Murphy (Agent of Chaos)
Brett_Murphy (Agent of Chaos) MegaDork
2/9/22 8:02 p.m.

You're better off financing it to get all of the rebates you can, then paying it off.

Or better yet, if you get a 0-(current rate of inflation) percentage loan, they're effectively paying you a small fee to drive their car.

jgrewe
jgrewe HalfDork
2/9/22 8:02 p.m.

Dealers make money off the financing. They may get a 1% kick back from the bank that handles their floor plan.  I don't know how Chrysler sweetens things for dealers that push the financing but I bet there is something.

If your credit score can take a hard pull finance it to get the good deal and pay it off in a month or two.

Steve_Jones
Steve_Jones Dork
2/9/22 8:05 p.m.

Another issue is there are not many 2021 Gladiators left, with the rebates being better, and the 2022s having computer and suspension issues, any Gladiator made before 7/21 are selling fast. 

ddavidv
ddavidv UltimaDork
2/10/22 7:57 a.m.
jgrewe said:

Dealers make money off the financing. They may get a 1% kick back from the bank that handles their floor plan.  I don't know how Chrysler sweetens things for dealers that push the financing but I bet there is something.

If your credit score can take a hard pull finance it to get the good deal and pay it off in a month or two.

THIS. "Cash buyer" just says "diminished profit" to a car dealer.  Take the financing, pay it off after a year and enjoy the savings at time of purchase.

Steve_Jones
Steve_Jones Dork
2/10/22 8:04 a.m.

In reply to ddavidv :

You don't even need to wait a year. You can do it the next day with no penalty. It's worth waiting a month or so, just so the paperwork is not messed up. 

AngryCorvair (Forum Supporter)
AngryCorvair (Forum Supporter) MegaDork
2/10/22 9:01 a.m.

agree with above advice re. take dealer financing to get those rebates, then refi if there's a better rate available or pay cash if that's your thing.

caveat:  make sure the dealer financing doesn't have a prepayment penalty.  i don't even know if that's a thing anymore, but it used to be.

gearheadmb
gearheadmb UltraDork
2/10/22 9:03 a.m.

Do numbers even mean anything anymore? It says right there "Safford price $42910" but still it is necessary to call and get a price. And that price is $11,000 higher than their posted price. 

I think if you advertise a price of $42910 I should be able to walk in with $42910 and leave with a car in my name. Am I the crazy one?

dps214
dps214 Dork
2/10/22 9:18 a.m.
gearheadmb said:

 

I think if you advertise a price of $42910 I should be able to walk in with $42910 and leave with a car in my name.

Well at the very least sales tax exists, so no.

The other fees and showing all the discounts possible even though you won't qualify for them are crappy, but they're not exactly anything new either. Not defending them, but I'm not sure why it's still surprising that it works that way.

gearheadmb
gearheadmb UltraDork
2/10/22 12:31 p.m.

In reply to dps214 :

I mean sales tax I understand, but you get what I'm saying. Them posting a price of $43k is really meaningless. 

Curtis73 (Forum Supporter)
Curtis73 (Forum Supporter) MegaDork
2/10/22 2:29 p.m.
Editing for clarity:

MSRP is $52,860  (a number which already has about $12,000 of profit built in)
Rebates $5,595 (something they can do because of the huge difference between invoice and retail.  Remember back in the heyday of department stores?  There was never a single day that Sears wasn't having a sale.  They don't have sales.  They mark things way up, then bring them down to an acceptable profit margin so they can sucker you in with a flashy commercial)
Sales Price is $47,265
Freight $1,595  (This should be part of the MSRP, but I can dig it.  At least they're not calling it a "destination charge" anymore.  P.S.... it costs the dealer about $350 to get the car shipped in depending on location.  Corporate contracts with vehicle shipping company and pays pennies compared to what you and I would pay to ship a car.)
Processing Fee $899  (This one should be renamed "shameless additional profit for no reason.  This is because you're doing a cash deal.  They're not getting the back door from the bank, so they fluff this number)
State and Local Taxes 43,277.32  (unavoidable)
Total License and Fees $99.50  (probably a little inflated, but not much.  $40 plate, $35 registration, $25 title fee... yeah, pretty legit.)

Total amount $53,135.82

This reminds me of shopping for a truck about 15 years ago.  I was moving from L.A. to Austin and I was exploring trading a car for a new pickup to tow a large enclosed trailer.  The local Dodge dealer had an ad that said they had several half-ton trucks for $18,500.  They were stripped down, rubber-floor V6 models, but I thought I'd check it out.  With my $2500 trade, the paper they came back with had an out-the-door price of over $20,000.  All of it was this kind of thing.  Processing fees, destination fees, convenience fees (which wouldn't have been there if it were a finance deal.  That means they were trying to recoup the kickbacks they lost by not signing with a bank.)

I have worked three different dealerships over a three year period.  Never once in my entire history did a single customer come in and say "I saw an ad that says you're offering 0%," or "I heard on TV that you have a sale."  The ads are just glitz.  We don't have those cars.  They "all sold yesterday, sorry."  The rebates aren't giving you anything.  The dealer's job is to get the absolute maximum amount of money out of your wallet.  Period.  They aren't benevolent folks who want to price things so you buy, they are shrewd business people who make you THINK you're saving money, but (as you can see) they just put it back in as a fee and then sell you on why you should pay that price.  If they leave it in the MSRP, it looks negotiable.  If it's listed as Frieght, it looks like a fixed fee that everyone would have to pay.

People come in sometimes because they saw an ad, and that's the absolute only reason we run the ad.  We don't offer them the 0%.  The first offer might be 25%.   It's all buried in a jumble of numbers and we focus on "look here at your low monthly payment."  It doesn't matter that it's for 60 months and you'll end up paying $30k for a car worth $10k, "just look at this number we circled in red with no details on how we got to that number."

The bottom line is that dealers arrive at their price based on the total amount of money they spent acquiring it versus the amount of money they can get for it.  They paid (or owe) $42k all-in to get that Jeep there, so they put a pricetag of $53k.   The way they present the numbers to you is purely psychological.  Their frieght isn't $1525.  It doesn't cost them $899 to process anything.  They itemize it like that to make it look like your price is $47k. 

I have only ever bought one car new.  I've helped several people buy cars because I've been on the other side of the desk.  I have done deals where I let them unzip their fly with their pie-in-the-sky numbers and then I just get out a calculator.  I usually know about where invoice is and I add $1000 to that number as my counter offer.  It's fun to watch them laugh.  Even funner to watch them come chasing you as you walk out the door.  Above all, they want to put another number on the dry erase board for the week.  Once they have you in the office talking numbers, they're salivating more than you are.  Now you have the power.  Their big hook up until this point is to use what we call trial separations.  We use phrases like "I'll have to check to see if this car already has a deposit on it.  Even if this one isn't available, I can maybe find one at our other lot."  We get you hooked on the car and then give you doubt about whether or not you can even have it.  In truth, I would never let you test drive or even ask about an unavailable car because that is a waste of my time, but I'll let you THINK you might not be able to buy it.  It adds psychological value to the car.  Now you want to fight to buy it.  Once you're in the numbers phase, you have the helm.  They bring you insane numbers like you see above hoping it will be a mattress deal... so called for the people who just lay down at the first offer.  Take away the mattress.  Stand up.  They want a sale and they have a number they can't go below.  They have to have a profit and pay the bills.  I get it.  But they will squeeze every drop out of the numbers if you just hold out.

My last dealer purchase was a used truck for $6500 which I bought for $4000.  The one before that was a used truck for $7999 that I bought for $4000 flat.  I got a trailer from a dealer that was listed at $13,900 and I paid $8900.  The new car I bought was a rare 96 Impala SS.  I spent three days negotiating that one, the manager was so impressed that he offered me a job, and once I was working there I saw the paperwork showing that they made $210 over invoice on the deal (not including holdback which was probably another $2000).

I like to think I'm a pretty good negotiator, but I've also only bought one vehicle during the pandemic so I can't speak to how well these techniques work right now

jgrewe
jgrewe HalfDork
2/10/22 3:17 p.m.

Back in the 90's there was a big stink about "destination charges" and that kind of stuff. Being in Toledo many of these vehicles were built within 100 miles of the dealer selling them. They were adding the fees in the $1000 range and people were like WTF?  I don't know if it was an Ohio state law or what but the ruling came down that if it was coming right from Detroit that wasn't cool, can't do it.  If there was a transfer of some kind that happened then it was legit.

I know of a couple dealership groups that bought acreage a mile or so down the street from their lot and had the cars unloaded there. Drive the cars a mile=transferred=fee is legal.

Dealers also have manufacturer kick backs that might be paid monthly or quarterly.  Sell "X" number of cars this quarter and get "Y%" credit on all the cars you sold. Those last couple cars in that quarter will be sent out the door at a loss if needed to make it to "X"

Most of the fees are BS even if they are printed on the form. The only people that will know how much a car ended up costing the dealership is the owner or General Manager.

The business changes quickly and there is always a new way to move money around the dealership.  My info comes from my BIL's father that owned a Ford dealership in southern Ohio until about 1982 so things have changed 1000 times by now.

Byrneon27
Byrneon27 Reader
2/10/22 5:54 p.m.
ddavidv said:
jgrewe said:

Dealers make money off the financing. They may get a 1% kick back from the bank that handles their floor plan.  I don't know how Chrysler sweetens things for dealers that push the financing but I bet there is something.

If your credit score can take a hard pull finance it to get the good deal and pay it off in a month or two.

THIS. "Cash buyer" just says "diminished profit" to a car dealer.  Take the financing, pay it off after a year and enjoy the savings at time of purchase.

It says pain the the ass too... 'tis a sellers market at the moment. They may not be putting a lot of effort into this deal

ddavidv
ddavidv UltimaDork
2/11/22 8:08 a.m.

Car dealerships to me are places other people shop for cars. 

mfennell
mfennell Reader
2/11/22 8:41 a.m.

It's just going to be hard to get a deal this year.  My friend asked about ordering a new 911.  They wanted assurances that he'd trade in a used 911 AND they wanted him to buy some ridiculous Porsche Design watch!  They currently have ZERO new cars in inventory and 5 or 6 in transit but not already spoken for.  It's nuts.

My local Chevy dealer looks like it's out of business.  Not joking - every time I drive by I go home and check the web site to see if it's still up.

Our MINI dealer shut down the showroom.  Kept service open, fortunately.

Patrick
Patrick MegaDork
2/11/22 3:34 p.m.

When I bought my truck (2016) the dealer advertised it at 43,500 "with all available rebates and incentives" and it ended up being 44,500 because i didn't get $1000 military discount.  I've seen some dealers playing dirty pool by taking freight out of the internet pricing and then adding it back as a fee and that wouldn't fly with me.  However if you want to be jeep truck guy, in the current climate, play their game or walk.  Just finance it then pay it off at your first payment

Robbie (Forum Supporter)
Robbie (Forum Supporter) MegaDork
2/11/22 4:31 p.m.

You're lucky the dealer admits they still have the car!

Usually it's "oh that one was a good deal. It just sold. Let me show you some other options we have on the lot, including this one that looks just like the one in our ad but it's 10k more."

lotusseven7 (Forum Supporter)
lotusseven7 (Forum Supporter) Dork
2/11/22 9:02 p.m.

I actually rec'd a call back this afternoon from the salesperson asking me if we talked it over and whether we made a decision. I tried to be PC(not really my thing for those who know me) and told her that I don't fall for their old "bait and switch" tactics with the numbers. I also may have mentioned that if I were closer, I would swing by with my lawyer and have them explain the numerical BS to him. I concluded by informing her that rather than driving 4 hours south to her dealership to buy the truck, I'm traveling 3.5 hours north and picking one up on Saturday. 

lotusseven7 (Forum Supporter)
lotusseven7 (Forum Supporter) Dork
2/15/22 7:45 a.m.

Well to update and end this thread, I did a whole bunch of comparison shopping between the "mid-size" pick-up trucks. It did finally come down to the Tacoma and Gladiator. The Tacoma towing capacity is ~ 6500# and the standard Gladiator is 4000#. While doing the research, there is a Max Tow package available on the Gladiator which upgrades the front and rear Dana 44's, 4.10 gears, locker diff, 7500# tow capacity and 8-speed transmission. Since I hate technology and just drive my trucks as trucks, I didn't want any power accessories, driver assists, nab, fancy radios or other nonsense. Just a good old stripped truck. It was almost impossible to fins either a Taco or Gladiator with few accessories. Three and a half hours north in Upstate NY a dealer had a base Gladiator Sport with the tow package, 8-speed and nothing else. Not one additional option! I called, spoke with a salesman and explained what I wanted to do and if he could write up a deal sheet and get it over to me. I figured it would be good for a laugh after the last one. NOPE! MSRP plus $150 for their "paperwork" fees and temporary transit tag, nothing else. That and they would take a personal check for the transaction even though we were from out-of-state! Quite different than the last fiasco.

 

We left early Saturday morning for the trek to the Finger Lakes region of NY and arrived at the dealership at 1:00. After going over the "truck" or whatever it's called, the paperwork literally took 10 minutes and we were on the road heading home by 2:00. 170 miles later we arrived back home. My dealership experience is over and not bad once I found a decent one. My first new vehicle since 1988 when I graduate college, got my first real job and bought a 1988 Ford Mustang LX 5.0 convertible. I'm a convertible guy through and through and hoping the Gladiator is a decent vehicle for the next bunch of years.

 

Duke
Duke MegaDork
2/15/22 7:58 a.m.

Congratulations!  Looks like the perfect vehicle for you. Perseverance pains off!

 

dculberson
dculberson MegaDork
2/15/22 8:32 a.m.

Awesome!! Good job shopping around. 

spitfirebill
spitfirebill MegaDork
2/15/22 10:10 a.m.

So glad it turned out well for you.  The dealer probably was motivated to sell because few people want a stripped down vehicle these days.  

Gearheadotaku (Forum Supporter)
Gearheadotaku (Forum Supporter) UltimaDork
2/15/22 12:11 p.m.

Destination fees always always confused me.

How car a car get shipped from 1/2 way around the world for $995 while the one built in the plant literally across the street from the dealership is over $1,000!!

Yes i realize they don't just drive it across the street, but you see where I'm going here.

1 2

You'll need to log in to post.

Our Preferred Partners
cEafaQSnjpkA9oLy6RnYS9xsCZXPqa98YJkZNvPoScepmdxior9zDX2msg5pURdK