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SV reX
SV reX MegaDork
9/13/22 1:41 p.m.

I am 99.9% certain that PMs (emails) used to identify the sender by username. 
 

Now ALL of them say they are from "robot@mg.grassrootsmotorsports.com". Nothing more. 
 

It gets really confusing when there are several emails in my inbox from different users and they all say they are from "robot@mg.grassrootsmotorsports.com". 
 

Can we get back to identifying the sender by username?

bobzilla
bobzilla MegaDork
9/13/22 1:42 p.m.

In reply to SV reX :

Its why I have been leaving my name.

dculberson
dculberson MegaDork
9/13/22 1:43 p.m.

Joke's on you, all those PMs are from an actual robot they just turned on at the new GRM HQ.

Russian Warship, Go Berkeley Yourself
Russian Warship, Go Berkeley Yourself PowerDork
9/13/22 1:48 p.m.
dculberson said:

Joke's on you, all those PMs are from an actual robot they just turned on at the new GRM HQ.

 

 

1988RedT2
1988RedT2 MegaDork
9/13/22 1:51 p.m.

I don't claim to know everything, but I'm pretty sure there's no fixing PMS.

Tom Suddard
Tom Suddard Director of Marketing & Digital Assets
9/13/22 2:08 p.m.

Not at this time, sorry. That's done as an anti-spam technique to improve deliverability. 

SV reX
SV reX MegaDork
9/13/22 2:12 p.m.

In reply to Tom Suddard :

Deliverability to me?

I ignore it sometimes. Anything that says "robot" on it can't be too important. 
 

Plus, honestly there may be some people here who I don't really want to talk with. 

SV reX
SV reX MegaDork
9/13/22 2:13 p.m.
bobzilla said:

In reply to SV reX :

Its why I have been leaving my name.

Yes, but you are not the only "Bob" I know. 

dculberson
dculberson MegaDork
9/13/22 2:15 p.m.

In reply to Tom Suddard :

Is there a way to include the user name, though? So it could be "from" the robot, but include the sender's user name in the subject or body of the message. Otherwise it's a total mystery as to who a message is from.

bobzilla
bobzilla MegaDork
9/13/22 2:19 p.m.

In reply to Tom Suddard :

Did someone say SPAM?

Crispy, savoury, surprisingly tasty Spam fries.

bobzilla
bobzilla MegaDork
9/13/22 2:20 p.m.

In reply to SV reX :

But I spell mine backwards

 

SV reX
SV reX MegaDork
9/13/22 2:20 p.m.

In reply to dculberson :

Exactly. 
 

I have several different conversations in my inbox right now, and I don't know who they are. 
 

(I figured it out, but if it gets any worse I will block the GRM robot entirely)

SV reX
SV reX MegaDork
9/13/22 2:22 p.m.

Most people who send a PM have no idea they need to sign their name. 
 

Plus, many people I know ONLY by their username. I don't necessarily know who is sending a message if they use their real name. 

1988RedT2
1988RedT2 MegaDork
9/13/22 2:22 p.m.

Sheeesh.  Some people are hard to please. laugh

SV reX
SV reX MegaDork
9/13/22 2:24 p.m.

In reply to 1988RedT2 :

That comment seems a little unnecessary. 
 

Is it unreasonable for me to want to know who is sending me messages?

bobzilla
bobzilla MegaDork
9/13/22 2:37 p.m.

The good thing is if you respond it gives you heir name in the response so just email them back a quesion so they have to answer and boom! Name aquired.

pheller
pheller UltimaDork
9/13/22 2:38 p.m.

I liked the old message subject that said "A Message from GrassrootsMotorsports User SoAndSo" 

yupididit
yupididit PowerDork
9/13/22 2:47 p.m.

My gmail stacks the pm's under one email chain convo until I reply to them. I dont know who I'm talking to (unless stated) until I reply

SV reX
SV reX MegaDork
9/13/22 2:54 p.m.

In reply to yupididit :

Mine too

Wally (Forum Supporter)
Wally (Forum Supporter) MegaDork
9/13/22 2:55 p.m.

The PMs are like the elevator in Big Bang Theory.  It will be a sad day when they are fixed 

1988RedT2
1988RedT2 MegaDork
9/13/22 3:07 p.m.
SV reX said:

In reply to 1988RedT2 :

That comment seems a little unnecessary. 
 

Is it unreasonable for me to want to know who is sending me messages?

Please note little smiley indicating a light-hearted comment.

All I'm saying is (and not singling out anyone) is that GRM provides a free service and many people find fault with it.

Tom Suddard
Tom Suddard Director of Marketing & Digital Assets
9/13/22 3:08 p.m.

Let me see what we can do.

 

SV reX
SV reX MegaDork
9/13/22 3:15 p.m.

In reply to Tom Suddard :

Thank you for your consideration, Tom. 

BoxheadTim
BoxheadTim MegaDork
9/13/22 3:18 p.m.

Email geek here - not GRM's email geek though. Tom is correct that this was a needed change for deliverabilty as the prior "impersonation" approach is very problematic these days (fails SPF checks for starters and that is bad). Sending it as the robot from their own domain fixes this at the expense of having the real sender in reply-to.

John Welsh
John Welsh Mod Squad
9/13/22 3:33 p.m.

How about another box to the automated form before the body of the email.  That additional box (required field) could be for FROM.  

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