SV reX
MegaDork
9/13/22 1:41 p.m.
I am 99.9% certain that PMs (emails) used to identify the sender by username.
Now ALL of them say they are from "robot@mg.grassrootsmotorsports.com". Nothing more.
It gets really confusing when there are several emails in my inbox from different users and they all say they are from "robot@mg.grassrootsmotorsports.com".
Can we get back to identifying the sender by username?
In reply to SV reX :
Its why I have been leaving my name.
Joke's on you, all those PMs are from an actual robot they just turned on at the new GRM HQ.
I don't claim to know everything, but I'm pretty sure there's no fixing PMS.
Tom Suddard
Director of Marketing & Digital Assets
9/13/22 2:08 p.m.
Not at this time, sorry. That's done as an anti-spam technique to improve deliverability.
SV reX
MegaDork
9/13/22 2:12 p.m.
In reply to Tom Suddard :
Deliverability to me?
I ignore it sometimes. Anything that says "robot" on it can't be too important.
Plus, honestly there may be some people here who I don't really want to talk with.
SV reX
MegaDork
9/13/22 2:13 p.m.
bobzilla said:
In reply to SV reX :
Its why I have been leaving my name.
Yes, but you are not the only "Bob" I know.
In reply to Tom Suddard :
Is there a way to include the user name, though? So it could be "from" the robot, but include the sender's user name in the subject or body of the message. Otherwise it's a total mystery as to who a message is from.
In reply to Tom Suddard :
Did someone say SPAM?
In reply to SV reX :
But I spell mine backwards
SV reX
MegaDork
9/13/22 2:20 p.m.
In reply to dculberson :
Exactly.
I have several different conversations in my inbox right now, and I don't know who they are.
(I figured it out, but if it gets any worse I will block the GRM robot entirely)
SV reX
MegaDork
9/13/22 2:22 p.m.
Most people who send a PM have no idea they need to sign their name.
Plus, many people I know ONLY by their username. I don't necessarily know who is sending a message if they use their real name.
Sheeesh. Some people are hard to please.
SV reX
MegaDork
9/13/22 2:24 p.m.
In reply to 1988RedT2 :
That comment seems a little unnecessary.
Is it unreasonable for me to want to know who is sending me messages?
The good thing is if you respond it gives you heir name in the response so just email them back a quesion so they have to answer and boom! Name aquired.
pheller
UltimaDork
9/13/22 2:38 p.m.
I liked the old message subject that said "A Message from GrassrootsMotorsports User SoAndSo"
My gmail stacks the pm's under one email chain convo until I reply to them. I dont know who I'm talking to (unless stated) until I reply
The PMs are like the elevator in Big Bang Theory. It will be a sad day when they are fixed
SV reX said:
In reply to 1988RedT2 :
That comment seems a little unnecessary.
Is it unreasonable for me to want to know who is sending me messages?
Please note little smiley indicating a light-hearted comment.
All I'm saying is (and not singling out anyone) is that GRM provides a free service and many people find fault with it.
Tom Suddard
Director of Marketing & Digital Assets
9/13/22 3:08 p.m.
Let me see what we can do.
SV reX
MegaDork
9/13/22 3:15 p.m.
In reply to Tom Suddard :
Thank you for your consideration, Tom.
Email geek here - not GRM's email geek though. Tom is correct that this was a needed change for deliverabilty as the prior "impersonation" approach is very problematic these days (fails SPF checks for starters and that is bad). Sending it as the robot from their own domain fixes this at the expense of having the real sender in reply-to.
How about another box to the automated form before the body of the email. That additional box (required field) could be for FROM.