SyntheticBlinkerFluid
SyntheticBlinkerFluid UltimaDork
12/1/15 4:04 p.m.

My 2013 Focus is the newest car I've ever owned. I found out from the My Ford website that the Focus has 3 TSBs on it. I've never had to take a car in for one.

So is this technically warranty work? Do I just take it to the Ford dealer and not expect a charge? Or do I have to pay for this work?

From what I gathered this should all still be covered under the warranty, but I wanted to make sure before I brought it in and got a nasty surprise,

Streetwiseguy
Streetwiseguy PowerDork
12/1/15 4:10 p.m.

A TSB is a technical service bulletin. Basically, its a way for techs to share information, or the engineers to tell the techs how to fix a problem that may occur. Warranty is a completely separate deal. Some repairs as laid out in a TSB may be covered, if the car is still in warranty. Others may not.

A recall will be done free. A TSB is for informational purposes only.

Also- do any of the bulletins actually cover a problem you are having? They could be as simple as a method to clean the wiper blades when the car has been left under a tree, or as complex as how to replace the rear clutch actuator in the automatic transmission to get rid of a rough shift.

Bobzilla
Bobzilla UltimaDork
12/1/15 4:23 p.m.

That. Information on how to fix a common issue, not a recall.

SyntheticBlinkerFluid
SyntheticBlinkerFluid UltimaDork
12/1/15 8:56 p.m.

Apparently Ford calls them Field Service Actions. These are them.

Streetwiseguy
Streetwiseguy PowerDork
12/1/15 9:23 p.m.

Based on nothing more than the titles, I'd say the first one you should probably do, the others are to extend warranty and repair a problem if it shows up.

SyntheticBlinkerFluid
SyntheticBlinkerFluid UltimaDork
12/1/15 9:32 p.m.

Well the last one I'm going to do for sure because I have been having the shuddering.

Knurled
Knurled MegaDork
12/2/15 12:26 p.m.

Yes, TSBs are generally "Hey, add this to the service manual."

Or, sometimes, "HEY MORON, since you don't pay attention to what we wrote in the service manual, listen up:"

Apexcarver
Apexcarver PowerDork
12/2/15 12:46 p.m.

Find the actual reported TSB's here

http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues

for the 2013 Focus I am seeing 56 of them (TSB)

Oh, and 4 recalls!
Engine Wiring Splices may cause Stall
Side Lights Inoperable/FMVSS 108
Driver Side Child Lock may not Function
Vehicle Rooftop Rack System

Now not all of the 56 or 4 may apply to yours (you can lookup by VIN), but that represents anything affecting ALL 2013 focus production.

theenico
theenico Reader
12/2/15 3:38 p.m.
SyntheticBlinkerFluid wrote: Apparently Ford calls them Field Service Actions.

A Field Service Action is lower level then and precedes a TSB. If they cross a certain threshold of incidents per number of vehicles, it advances to TSB. If it keeps escalating and is safety related it may become a recall. FSAs are not reported to NHTSA whereas TSBs are.

GMs version of an FSA is a PI or PIE (Preliminary Info/Preliminary Info From Engineering).

You'll need to log in to post.

Our Preferred Partners
1MswjOCnDS0WIV0PUGuI8ezvSNfy1q19OQH8n9rq16LDKJLXepcz7XKYmvKTkPtM