I'm annoyed at UPS right now

I ordered some Christmas gifts from Amazon on Sunday night. Got free two day shipping with my order, so I figured my box would show up by Wednesday. Well, I forgot and yesterday night I realized my box didn't come and I decide to track the box. UPS's site says its been on the delivery truck since 5 am Tuesday. It shows that delivery has been rescheduled for today. I thought it was odd, but ok, I'll wait and see. 8 pm comes and goes tonight, so I decided to call Amazon. They check and track the order and they too can see its not been delivered. They called UPS themselves, but got no answer, so they apologize and process a new order and send it free one day shipping. Should be here Monday.

One could only hope.

Don't feel too bad. I have a Next Day Air Early AM package that didn't show up this morning. Lock parts for a customers door. Shipping was $114.00. The package is stuck in the snow somewhere in Texas. Needless to say the customer is PISSED.

Good luck with your shipment.

I'm not annoyed at UPS, they did okay by me today.

We live half a mile up a steep, winding, narrow, paved driveway. We got some snow two nights ago, and its been warm enough during the daytime that a fair bit has melted, but it tends to start refreezing by evening. I got a call from the local bank teller saying the UPS driver was at the bank with a package for us because he didn't want to chance our driveway, and was it okay if she signed for it. Sure. Went down and picked it up, and made it all the way up the driveway on the second try. He probably could have made it, but they've had trouble before, and I appreciated that he had the foresight to check with the bank to see if they had my phone number.

Now USPS... they're on my e36m3 list at the moment.

If you have to ship something somewhere and you can't deliver it yourself, ALL of the available shipping companies and methods SUCK. End of story.

They delivered my laptop on time.

I recently discovered that around here both FedEx and UPS have agreements with USPS to have the letter carriers deliver some packages, since they walk door-to-door every day. I'm cool with that too, since it will hopefully help us keep our small-town post office open.

We had a package in route from Amazon that shipped from Wisconsin. It made it the nearest postal hub facility(about an hour away), then got turned around and sent to Minnesota. My wife called Amazon, who said there was nothing they could do, but if the package didn't arrive in 2-days they would ship another one out. Fortunately, it found its way from MN back down to IL, but what a road-trip!

Ranger50 wrote: If you have to ship something somewhere and you can't deliver it yourself, ALL of the available shipping companies and methods SUCK. End of story.

Perhaps I have not had enough bad experiences, but having something moved from one place in the world to your doorstep in a few days is pretty amazing. Imagine complaining about this 200 year ago... "I ordered a rare tribal mask from Zimbabwe this morning and IT WON'T GET HERE UNTIL TOMORROW!"

Ha! I ordered my wife a gift from Britain. I paid online with my credit card before I left the house 7:30 Pacific time on Wedendsay last week. FED EX was in my yard in British Columbia, 2 hours from the nearest major center at 3 PM the next day. I checked to see if they had sourced it locally but no, it came in less than 18 hours door to door from the UK. And this Monday I received an invoice from FED EX for the duty and brokerage. I don't even have an account with them.

Ups let me down big time a few years ago. I hold a grudge, and they are my shipper of last resort now. USPS is my first choice.

I orderd tickets for the Spanish Riding School of Vienna as an anniversary gift for my wife. I orderd them from an ebay seller for a fair price, and paid for UPS overnight shipping, and the seller did as promised and dropped them off at a shipping center in literally less than an an hour after the auction closed.

The next day I was home waiting for the Brown Truck to arrive. When the truck was a no-show by 12:30 I went on line and checked the tracking. They claimed it had been delivered at 10:00 am! I was on my front porch wathing the only road into my neighborhood all morning, the Brown Truck was never there.

To make matters worse, since their tracking system was indicating the package had been delivered on time, the customer service people were to stupid to comprehend that the package had not been actually been delivered at all.

By the time that I got a call back from someone with an IQ in tripple digits (days later) it was too late, the package was never found, and they were insisting that it had been correctly delivered up to the end.

.

Ranger50 wrote: If you have to ship something somewhere and you can't deliver it yourself, ALL of the available shipping companies and methods SUCK. End of story.

You don't realize how good you have it in the US. Finally it's starting to work it's way up here.

Just watched a news story where the UPS delivery man took a package the FedEx guy left on a family porch about an hour ealier. Luckily, the guy had video surveilance on his porch, and UPS (eventually) made good on his daughters iPod Christmas present.

Mitchell wrote:

Ranger50 wrote: If you have to ship something somewhere and you can't deliver it yourself, ALL of the available shipping companies and methods SUCK. End of story.

Perhaps I have not had enough bad experiences, but having something moved from one place in the world to your doorstep in a few days is pretty amazing. Imagine complaining about this 200 year ago... "I ordered a rare tribal mask from Zimbabwe this morning and IT WON'T GET HERE UNTIL TOMORROW!"

http://articles.marketwatch.com/2012-11-29/finance/35402880_1_prime-members-amazon-mail-room

Two day shipping of half a ton! For free! The US government can't even do that.

I had a shock today.. shipping taillights to Grand Prairie Texas.. not too far outside of Dallas. UPS only lists 2nd day air to the place for a price of (gasp!) $75.

I sold the lights for $50 shipped.. I am NOT eating $25 plus giving the lights away for free. I will find out what the post office charges on monday

mad_machine wrote: I had a shock today.. shipping taillights to Grand Prairie Texas.. not too far outside of Dallas. UPS only lists 2nd day air to the place for a price of (gasp!) $75. I sold the lights for $50 shipped.. I am NOT eating $25 plus giving the lights away for free. I will find out what the post office charges on monday

Will they fit in a Flat Rate box?

bet they will... since there are different sized boxes ...

https://www.usps.com/ship/priority-mail-flat.htm

wbjones wrote: bet they will... since there are different sized boxes ... https://www.usps.com/ship/priority-mail-flat.htm

I think it's going to depend how big the taillights are. The biggest flat rate box isn't really that big. We just got the whole kit to send christmas gifts out and the biggest isn't too deep of a box.

I will find out tomorrow.. even if I have to send them out in two seperate boxes.

JohnInKansas wrote: Now USPS... they're on my e36m3 list at the moment.

even though i've explained to the carrier several times that i don't lock my gate, the only way packages get delivered is via air, over the fence.

Just ate a major sale & if & when they ever deliver the parts they promised on Friday we'll have to eat them also.

ARGH!!

So the UPS truck shows up with some packages. One is one my wife ordered and the other is half of my order. I check Amazon's site and it says that the other book I ordered hasn't even been shipped! And this is the new order to cover the one that never arrived and is supposedly still on the truck. Great.

Should I contact UPS about the original package that still hasn't arrived? Or leave that to Amazon to deal with?

aaaaand confirmed by UPS that it was lost.

That's the first time I've ever had anything I've ordered get lost.

I was in shipping for 4 years and had UPS and FedEx lose some of my packages before. They usually only pay $100 for a lost package that doesnt have insurance. Hopefully Amazon will make it right.

FedEx managed to lose a Miata driveshaft for me!

I can see a small box, or even a mid-sized box getting lost. But a driveshaft sized box . . .

SyntheticBlinkerFluid wrote:

wbjones wrote: bet they will... since there are different sized boxes ... https://www.usps.com/ship/priority-mail-flat.htm

I think it's going to depend how big the taillights are. The biggest flat rate box isn't really that big. We just got the whole kit to send christmas gifts out and the biggest isn't too deep of a box.

12 1/4 x 12 1/4 x 6 .... they might fit

I received an issue of Classic Cars a few years ago. I don't remember who's mail service destroyed it, but it had apparantly become jammed in a sorting maching or such thing. It was completely shredded, with large rubber burn marks across what was left. Completely unreadable at any rate. The post office threw all the bits in a plastic bag, and put a sticker on the front that said-and I will never forget the exact wording- "officially repaired" And then sent it on to me.