Hello
I am writing to submit my resume for consideration of the inside sales position you are advertising for.
Having read the description, I wanted to provide a list of the requirements and how I believe I have the experience to meet them and do well at the position. The first and foremost requirement that I see is strong interpersonal and relational skills. In my 16 years of doing mental healthcare, I have excelled at the relationship building process. After all, the entirety of crisis intervention and treatment is built upon a relationship of mutual trust and professional etiquette. In addition my previous six years of employment I have been doing program outreach to landlords and management companies, selling the idea of subsidized housing and community based recovery to the properties and companies, as well as convincing of how it will be beneficial to all parties. This included educating the landlords and companies on the benefits of the program, as well as the risks incurred. Additionally, it was my responsibility to create mutually beneficial outcomes whenever possible, but to retain the health and safety of the tenant and business relationship with property whenever things went wrong. This ability demonstrates the positive and helpful attitude required to foster relationships that the job posting lists.
Most of my career has been in areas that were fluid with not clearly defined roles and responsibilities, requiring me to teach myself many skills via book learning, trial and error, finding training and seminars, and seeking out wisdom and experience form those who had been doing things longer. I believe I should be able to quickly learn the SAP functionality, and quickly obtain a good working knowledge of the cast iron and plastic products I would be selling. I have used the Microsoft suite of products for my entire career, as well as multiple proprietary electronic health record and billing systems. I have done this with a fairly high success rate in all cases.
The job listing requirements list two years inside sales requirements. I believe my 6 years of housing program enrollment and outreach to meet this, however at many times throughout my career I have taken part time jobs of selling auto parts on evenings and weekends to supplement our family's income. I have done this successfully, often having the highest sales numbers of the part time staff. I can provide those parts stores information if you need them, however the managers I worked for are no longer there. The job also lists customer service of two years as a requirement. I believe that my experience in working with people with mental health crisis in efforts to engage them with treatment, hospitalization, suicide prevention, or going to rehab would be sufficient to show my abilities in customer service, and the ability to conclude interactions in the best possible interest for all parties, as well as an ability to remain professional, courteous and level headed despite whatever a situation may present.
Ultimately, I am positive that the vastly different field that this role is in makes your question my suitability, or motives in career change. I am looking for a company to retire from, with stability and the ability to progress in my career. I believe that this position would benefit us both, and that I could provide many years of dedicated and quality service to Charlotte Pipe.
Thank you for your time.
Michael Crawford
