(caller) 'I have a 1997 (insert car here) and the (insert expensive part here) went bad, are they under recall?'
(Curmudgeon) 'I need the lat 8 digits of the VIN number to check for recalls, please.'
(caller) mumbles cuss words under breath 'Why do you need that?'
(Curmudgeon) 'Recalls are always VIN specific, not necessarily all cars in a given year model'.
(caller) 'I should be in your system'. (Curmudgeon's thought: yeah you should be. I should be pushing you through my alimentary system and out into the gutter.)
(Curmudgeon) 'What's your phone number, please?'
(caller) 'My name's Herman Brown, can't you look it up from that?'
(Curmudgeon) 'I have something like 20 computer pages of Browns.'
(caller) more cuss words 'Okay, my phone number is --- --- ----'.
(Curmudgeon) 'Sorry, that phone number didn't return any records. If you have your registration, insurance card etc that will have the VIN on it.'
(caller) 'Yeah, yeah yeah', more mumbled cuss words 'okay here it is (recites last 4 digits)'.
(Curmudgeon) 'I need the last 8 digits, please'.
(caller) more cuss words then 'two... four... six... (recites last 8 digits).
(Curmudgeon) 'Okay, that VIN returns a (insert vehicle) and there are no open recalls. This particular vehicle has not been recalled for anything.'
(caller) 'Goddammit, the (insert expensive part) oughta be under a recall! Why the hell isn't it? Are they gonna recall these damn things?'
(Curmudgeon) 'Sorry, I don't know that. The manufacturers phone number is --- --- ----.'
(caller) expletive 'Thanks a helluva lot for your time.' (click)
