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Tony Sestito
Tony Sestito PowerDork
9/8/20 11:14 a.m.

Wally, my day gig is an IT Admin, and I'm responsible for equipment procurement for the entire company. Over the years, I've tried everything from just about every brand. Here's my thoughts:

Apple: Good for photo editing and music production, but very expensive for what you get. Helps if you have bought into the iOS ecosystem (as in, if you have an iPhone, iPad, etc). They definitely have a premium feel and experience, but you're gonna pay for that.

Acer: I've had really bad luck with these. A couple years back, I bought 10 middle of the road machines with i5 processors and 16GB RAM, and all of them died catastrophic deaths within weeks. ALL of them. HD fails, motherboards fried, etc. I also have one that I rebuilt that someone tossed against a wall (long story) and although it's frankensteined, it works ok.

Asus: Their higher end stuff seems decent, but their lower-mid range stuff doesn't last. Bought around 20 i5/8GB RAM VivoBook machines a couple years ago, and they are starting to kick the bucket now. If they had SSD's they would probably have fared better (more on SSD's in a bit).

Dell: Hit or miss. I have a couple Dell machines: a XPS gaming desktop from about 2014 and a G5 15 gaming laptop from last year. Both have completely crashed and have needed repairs, but most of the time they are great. The laptop is my main personal laptop. I've bought a number of Dell machines for employees, and the higher end ones have been decent. Lower end consumer machines have been dying within 2 years of purchase. They are very finicky with updates: make sure you keep all of the drivers updated all the time or else things just stop working. Their web support for driver/BIOS updates is nice, though.

HP: Not a big fan; they come with loads of factory-installed HP bloatware aside from the usual crap you get on a consumer machine. I actually have one that I like: a 2-in-1 13.3" touchscreen model that I use for photo editing that I got cheap. It has a puny 128GB SSD which I plan on upgrading soon. I stripped it bare of most of its bloatware, but it still needs some of the factory ones to even run. The Full HD display rivals a MacBook Pro, and is one of the best laptop screens I've ever seen. It's been ok, but I really only use it for editing in the field and not much else.

Lenovo: I've had the best luck with these and with the lowest failure rate by far. At first, I purchased a lot of the IdeaPad line, mostly i3 stuff with 8GB RAM. They did their thing over the years, with most employees getting 3-4 years of service out of them before they started to get slow (although they still work). When they come out of service, we've refreshed them and given them to employees for personal machines or donated them. The ThinkPad line is my go-to line of laptops for employees now. I usually spec a E15 with a recent i5 and 16GB RAM and a SSD. They are fast and can handle abuse in the field. I've only had one ThinkPad fail since I've been buying them, and that was from a botched update that an intern did (they shut it off in the middle of a hefty Windows update and Windows ate itself).

MSI: These have been fantastic machines. Many of our "power users" get Prestige or Creator-series machines. They have been nothing short of excellent. When my current work machine dies, I'm probably going MSI. They can be pricey though, since they are basically all gaming machines. 

Origin: Now we are talking really high-end. These are very expensive, high performance, and high maintenance; kind of like a BMW M-line or Mercedes AMG of PC's. The original creators of Alienware founded this company after they sold to Dell. We ordered 6 of their EON-15S laptops a couple years ago for my team, and they aren't for everyone, but I like mine a lot. They have 32GB RAM and a i9 processor along with crazy graphics hardware and a SSD. They also have mechanical keyboards that have awkward key spacing and I hate that (I use an external wireless keyboard anyway most of the time, so that's ok). They are all custom built and you can get laser etched logos on the case for an additional cost (we totally did that). They also came with a backup USB key with a stock build to boot to if anything happens, which is part of that premium experience and totally awesome. We did have one fail within warranty. I sent it back and they replaced the graphics hardware that failed, benchmarked it, and kept me updated the whole time. Total turnaround was about two weeks.

All that said, the things to keep in mind are the following:

-Get a size you are comfortable with. 15" is the standard size, and that's what most PC's come in with the most variety, but YMMV.

-You'll want at least 8GB RAM, an Intel i3/AMD Ryzen 3 processor, and a SSD (Solid State Hard Drive). The SSD is the most important, as this is what really brings the speed since there are no moving parts inside. If you can swing a i5 or Ryzen 5 or higher and more RAM, do it. I use Cpubenchmark.net to see benchmark performance of processors; the higher the number, the better.

-Get one with a FHD (full 1920x1080p HD) screen. Everything will look better and easier to read with one.

You should be able to get most of those features for right around $500 for a consumer laptop. Don't be afraid of some of the refurbished deals out there. I've purchased refurbs from Micro Center and Lenovo Outlet that have been fantastic deals.
 

GIRTHQUAKE
GIRTHQUAKE Dork
9/8/20 12:57 p.m.

Totally agreed; I'm a huge Lenovo fan* since I bought a T420 laptop used some 6 years ago- after 2-4 years of service elsewhere- and only NOW is it having difficulties, mostly because it's been on and working for so long. They are also VERY easily fixed and modified- disk drive swaps for SSDs used to be removing a screw and removing the tray. Literally, that was it. They changed tho, and I believe only now are getting back to their roots after some hard years made them loose quality.

I got a tiny Acer a long time ago- maybe 2010?- before the Lenovo as I only needed a laptop that was a step up from a netbook (which I really don't understand, but YMMV). It still works and I fire it up every now and then, but I can't open it to replace parts like I could the Lenovo and the screen connections began to die. Sadly, it gathers dust now. If I could fix it, i'd give it to someone that needs it.

IF I can speak my opinion on Apple... don't. This is the opinion of my best friend who does video editing for a living, but unless your work lives and dies by software like that there really is no reason to stick to Apple at all anymore. It's too expensive, and only now are they beginning to refresh anything (especially with the Macbook Air; compare it's specs to anything similar and you realize it really hasn't changed in 4-5 years at all).

*you should know, Lenovo also fills their laptops with bloatware now. But to be frank, I would ALWAYS start everything with a fresh install.

Tony Sestito
Tony Sestito PowerDork
9/8/20 1:39 p.m.

In reply to GIRTHQUAKE :

On Lenovo and bloatware:

The Thinkpad lines have A LOT less, if any at all. That's one of the reasons why I love them. Setting them up and getting them up and running is faster than most other brands due to this.

I forgot one thing in my word castle above: make sure to keep your machine updated! Back with older Windows builds, it didn't matter as much, but stuff will flat out stop working on Windows 10 unless it's updated. Luckily, updating is a lot easier these days and typically takes less time. Don't forget to update your other various firmware through the manufacturer's site as well. Think of your PC like it's a car. It needs regular maintenance every once in a while.

John Welsh (Moderate Supporter)
John Welsh (Moderate Supporter) Mod Squad
9/8/20 2:23 p.m.

My attraction to the Refurb'ed Lenovo I bought was that other than something called Lenovo Diagnostic Tools, Skype and Spotify pre-loaded there is no bloat.   

RX Reven'
RX Reven' SuperDork
9/8/20 2:49 p.m.

My company gives me a new Dell every three years and I'm now on my fifth one.

They have all been bullet proof....Dell #4 flew around the planet five times with me last year (spending much of its time serving as a foot rest) and never hiccuped.

I don't know how Dell compares to other brands in terms of performance, features, cost...I don't care, quality is my top priority and my Dell's have delivered so well that I wouldn't even bother to cross shop.

Wally (Forum Supporter)
Wally (Forum Supporter) MegaDork
9/8/20 8:55 p.m.

Thank You everyone, I know very little about computers so there's a lot here to help figure out what I need. 

Aaron_King
Aaron_King PowerDork
9/10/20 9:16 a.m.

I have also been in IT since 95, mostly desktop support, and here is my take.  Unless you are going to game any of the brands machines will work as long as you get one from their Business line of machines.  Those tend to be better"screwed" together and should hold up for a long time.  Each brand will have its pluses and minuses so my advice would be to bo to a MicroCenter, BestBuy or the like and just touch as many machines as you can.  We are currently providing HP equipment where I work and while they would not be my first choice at home they have been working fine.  I personally lean toward Dell and Lenovo butsince they all "feel" different try them all out and see what you like the best.

CAinCA
CAinCA Reader
3/17/21 1:48 p.m.

I bought my wife a Lenovo ThinkPad X390 on Black friday. It's a really nice machine. 1080P, good colors, quick loading times, etc. I read a review where the reviewer stated that it was his favorite laptop keyboard ever. It is really nice. The model I bought has an i5, built in Intel graphics, 16GB RAM and a 512GB SSD. It is NOT upgradable though so keep that in mind when you buy. A lot of laptops are like that now.

 

ThinkPad X390

jwagner (Forum Supporter)
jwagner (Forum Supporter) Reader
3/17/21 4:20 p.m.

The new Apples with the M1 chip are fast and not hugely expensive as overpriced Apple stuff goes.  Add a 24" or 27" monitor for desktop use and it's a nice setup.  In my experience, Apple laptops far outlast the Windows stuff.  My previous Macbook died after about 9 years on the road, and my current one is approaching 4 years with no issues.  I know a lot of people running ancient Apple hardware.  Hopefully the new stuff is as good.

That said, my OS of choice is Linux.  It's free and runs well on cheap x86 hardware.  Unfortunately, for a non-techie, the learning curve tends to be an obstacle.

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